Privacy Policy

Last updated: August 28, 2026

Artist Emanuelle operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Artist Emanuelle is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, mailing address, billing address, shipping address, telephone number, and email address.

• Financial information, including payment card information, payment method, transaction details, payment confirmation, and other payment-related information.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including products you view, place in your cart, add to a wishlist, purchase, or otherwise inquire about, as well as information about your past transactions.

• Communications with us, including information you provide when submitting a customer-support inquiry, using our contact form, or communicating through our AI-assisted chat.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about how and when you interact with, access, or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide your personal information.

• Automatically through the Services, including information collected from your device when you use our Services or visit our website, as well as information collected through cookies and similar technologies.

• From our service providers, including companies that provide technology, payment processing, analytics, shipping, customer support, website hosting, and other services on our behalf.

• From our partners or other third parties, as permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

• Providing, Tailoring, and Improving the Services. We use your personal information to provide the Services, fulfill our contractual obligations, process payments, fulfill and ship orders, remember your preferences, maintain your account, provide order notifications, enable product reviews, respond to inquiries, and create a customized shopping experience. We may also use this information to improve the functionality and quality of our Services.

• Marketing and Advertising. We may use your personal information to send marketing, advertising, release announcements, collector updates, and promotional communications by email, text message, or postal mail. We may also use your information to display relevant advertisements on our Services or other websites based on your interactions with our store.

• Security and Fraud Prevention. We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services. If you create an account, you are responsible for keeping your login credentials secure. Please do not share your username, password, or other account-access information with anyone.

• Communicating with You. We use your personal information to provide customer support, respond to your questions or concerns, provide effective Services, and maintain our business relationship with you.

• Legal Reasons. We may use your personal information to comply with applicable law, respond to valid legal processes or requests from government agencies or law enforcement, participate in civil discovery or legal proceedings, enforce our terms and policies, or investigate potential violations of those terms and policies.

AI-Assisted Chat

We use Shopify to power AI-assisted chat services on our website. When you use the chat feature, Shopify may process your chat communications and related information to generate responses and improve the quality of the AI-assisted chat service over time.

Please do not submit sensitive, confidential, financial, medical, or other highly personal information through the chat feature. AI-generated responses may not always be complete or accurate. For questions requiring direct assistance from the artist, please contact us through the Contact Page on egartist.com.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes and subject to this Privacy Policy. These circumstances may include:

• With Shopify, vendors, and other third parties that perform services on our behalf, including website hosting, information-technology management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.

• With business and marketing partners that help us provide marketing services and display advertisements. For example, Shopify may support personalized advertising based on your online activity across different merchants and websites. These partners process information according to their own privacy notices.

• When you direct us, request that we disclose information, or otherwise consent to the disclosure of certain information to third parties, such as when information must be shared with a shipping carrier to deliver your order or when you interact with social-media widgets or login integrations.

• With our affiliates or within our corporate group, if applicable.

• In connection with a business transaction, such as a merger, acquisition, reorganization, or bankruptcy.

• When necessary to comply with applicable legal obligations, respond to subpoenas, search warrants, or similar lawful requests, enforce our terms and policies, or protect the Services, our rights, or the rights of our customers and others.

Depending on where you reside, you may have the right to direct us not to sell or share personal information for targeted advertising. You may exercise applicable opt-out rights through our Data Sharing Opt-Out Page.

Relationship With Shopify

The Services are hosted and powered by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services to provide and improve those Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, including parties located outside the country where you reside. This processing allows us and Shopify to operate, secure, personalize, and improve the Services.

We may use Shopify features that incorporate information obtained through your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for certain processing activities, including responding to requests concerning your rights over information processed for Shopify’s purposes.

For more information about how Shopify processes personal information and the rights that may be available to you, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites, services, or online platforms operated by third parties. If you follow a link to a website that is not controlled by us, you should review that website’s privacy policy, security practices, and terms and conditions.

We are not responsible for and do not guarantee the privacy, security, accuracy, completeness, or reliability of third-party websites or services.

Information you provide through public or semi-public platforms, including social-media platforms, may be visible to other users and may be used by us or third parties without limitation. The inclusion of a third-party link does not necessarily imply our endorsement of that platform, its content, or its owner.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or legal guardian of a child who has provided personal information to us, please contact us using the information provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee complete security.

Information transmitted over the internet may not be secure while in transit. Please do not use unsecured communication channels to send sensitive or confidential information to us.

The length of time we retain personal information depends on several factors, including whether the information is needed to maintain your account, provide the Services, fulfill orders, comply with legal obligations, maintain business and tax records, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and may be limited or denied as permitted by applicable law.

• Right to Access or Know. You may have the right to request access to personal information we maintain about you.

• Right to Delete. You may have the right to request that we delete personal information we maintain about you.

• Right to Correct. You may have the right to request that we correct inaccurate personal information.

• Right to Portability. You may have the right to receive a copy of certain personal information and request that it be transferred to a third party, subject to applicable exceptions.

• Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on where you reside, you may have the right to opt out of the sale or sharing of personal information or processing for targeted advertising.

You may exercise applicable opt-out rights through our Data Sharing Opt-Out Page.

If you visit our website with a Global Privacy Control preference signal enabled, we may automatically treat that signal as an opt-out request for the browser and device you use, where required by applicable law. If Shopify can associate the device sending the signal with a Shopify account, the request may also be applied to that account.

You can learn more about Global Privacy Control at globalprivacycontrol.org. Other than Global Privacy Control signals recognized as required by applicable law, we do not respond to other “Do Not Track” signals from browsers or devices.

Managing Communication Preferences

We may send you marketing communications, collector updates, or release announcements by email. You may unsubscribe at any time by selecting the unsubscribe option included in those communications.

If you unsubscribe from promotional communications, we may still send non-promotional messages relating to your account, purchases, orders, security, or other transactions.

Additional Rights for UK and European Economic Area Residents

If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations under applicable law, you may have the following additional rights:

• Objection to or Restriction of Processing. You may have the right to ask us to stop or restrict certain processing of your personal information.

• Withdrawal of Consent. When we rely on consent to process your personal information, you may withdraw that consent. Withdrawing consent does not affect the lawfulness of processing conducted before the withdrawal.

You may exercise applicable rights through the Services or by contacting us using the contact information below.

We will not discriminate against you for exercising an applicable privacy right. We may need to verify your identity before processing a request, as permitted or required by law.

You may designate an authorized agent to submit a request on your behalf where permitted by applicable law. Before accepting a request from an authorized agent, we may require proof that you authorized the agent to act for you. We may also require you to verify your identity directly with us.

We will respond to verified requests within the period required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the information provided below.

Depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data-protection authority. Residents of the European Economic Area can find a list of data-protection supervisory authorities through the European Data Protection Board.

International Transfers

We may transfer, store, and process personal information outside the country where you reside.

When personal information is transferred outside the European Economic Area or United Kingdom, we may rely on legally recognized transfer mechanisms, including the European Commission’s Standard Contractual Clauses, equivalent contracts issued by the applicable UK authority, or transfers to countries officially recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Services, technology, legal obligations, or other operational reasons.

When we update this Privacy Policy, we will post the revised version on this website, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact

If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise an applicable privacy right, you may contact us through the Contact Page on egartist.com or by email at:

artist@egartist.com

You may also write to us at:

Artist Emanuelle
PO Box 18521
San Antonio, TX 78218
United States

For purposes of applicable data-protection laws, Artist Emanuelle is the controller of your personal information.